Equitable Health Solutions (EHS) is an Africa-centred health consultancy and digital health solutions provider focused on strengthening health systems through context-rooted innovation, workforce development, and equity-driven approaches.
Our website address is: https://equitablehealthsolutions.com
We are registered and based at:
- 50 Urban Dwell Estate, Lugbe, Abuja FCT, Nigeria
- Email: info@equitablehealthsolutions.com
- Phone: +234 (0)8025440045
1. Who We Are
We collect personal information when you voluntarily provide it to us through our website. This includes:
2. Information We Collect
2.1 Information You Provide Directly
- Name and email address when you subscribe to our newsletter
- Name, email address, phone number, and message content when you submit our contact form
- Professional information such as organisation name and role when you enquire about our services
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Device type and operating system
This information is collected through cookies and similar technologies. See our Cookie Policy (Section 6) for more details.
2.3 Information We Do NOT Collect
We do not collect sensitive personal data such as health records, financial information, or government identification numbers through our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our services
- To send you our newsletter and updates about EHS activities (with your consent)
- To improve our website and user experience
- To fulfil our contractual obligations when providing consultancy services
- To comply with legal obligations under Nigerian law and applicable regulations
- To protect the security and integrity of our website
4. Legal Basis for Processing Your Data
In accordance with the Nigeria Data Protection Regulation (NDPR) 2019 and the Nigeria Data Protection Act (NDPA) 2023, we process your personal data on the following legal bases:
- Consent: Where you have given us explicit consent, such as subscribing to our newsletter
- Contract: Where processing is necessary to fulfil a contract or pre-contractual obligations
- Legal Obligation: Where we are required by law to process your data
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email service providers, web hosting). These providers are bound by confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- With Your Consent: When you have explicitly agreed to the sharing of your information
6. Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
6.1 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences for future visits.
6.2 Managing Cookies
-
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.allaboutcookies.org.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:
- Contact form submissions: Retained for up to 2 years
- Newsletter subscriber data: Retained until you unsubscribe
- Website analytics data: Retained for up to 26 months
When your data is no longer required, we will securely delete or anonymise it.
8. Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
- SSL/TLS encryption for data transmission
- Secure hosting with access controls
- Regular security assessments of our website
However, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Your Rights
Under the Nigeria Data Protection Regulation (NDPR) and Nigeria Data Protection Act (NDPA), you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data
- Right to Erasure: You have the right to request deletion of your personal data in certain circumstances
- Right to Restrict Processing: You have the right to request that we limit how we use your data
- Right to Data Portability: You have the right to receive your data in a structured, commonly used format
- Right to Object: You have the right to object to processing based on legitimate interests
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw it at any time
To exercise any of these rights, please contact us at info@equitablehealthsolutions.com. We will respond to your request within 30 days.
10. Third-Party Links
Our website may contain links to third-party websites, including our social media profiles (LinkedIn, Instagram, Facebook, X/Twitter). We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
12. International Data Transfers
As a Nigeria-based organisation working across Africa, your information may be transferred to and processed in countries outside Nigeria. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with the NDPR and NDPA.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the ‘Last Updated’ date at the top of this policy and, where appropriate, by sending you a notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
14. Contact Us & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us:
Equitable Health Solutions (EHS)
- Address: 50 Urban Dwell Estate, Lugbe, Abuja FCT, Nigeria
- Email: info@equitablehealthsolutions.com
- Phone: +234 (0)8025440045
If you are not satisfied with our response, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at www.ndpc.gov.ng.